Arpit Saxena
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Recent activity by Arpit Saxena-
Changing the username on your Studio Zen account
To change your username: • Go to the Account Information page. • Click the Pen icon next to your current username. • Enter your new username in the Username field. Please take the time to famili...
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Disabling 2-Step verification on your account
Whether you are experiencing issues with the feature, or have lost access to the device, sometimes it may be necessary to disable it. We strongly recommend reactivating 2-Step verification to help ...
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Support for 2-Step verification queries
To help you keep your account secure, we have put together some resources about 2-Step verification. General informationInformation about 2-Step verificationInformation about 2-Step verification r...
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Closing Your Studio Zen Account
We appreciate that sometimes saying goodbye is necessary! If you would like to permanently close your Ubisoft account: • Head to the Account Information page. • Scroll down to the Close your Ub...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...